Celebrity Cruises, AquaClass, Celebrity Select Dining, Celebrity Escapes, CelebrityLife, Apex, Constellation, Eclipse, Edge, Equinox, Flora, Hot Glass Show, iLounge, Infinity, Millennium, Michaels Club, Qsine, Reflection, SeaPass, Silhouette, Solstice, Summit, Xpedition are trade/service/registered marks of Celebrity Cruises Inc.Ships registered in Malta and Ecuador. Drones are not to be operated onboard the ship at any time.2. Please note any changes you make to your booking may result in a change in price explained in section 1.11 below. Celebrity Xpedition Class bookings may also operate different deposit and cancellation policies, full details will be provided at the time of booking for both onboard bookings and Celebrity Xpedition Class bookings. This section applies in relation to any loss, delay or damage to property which occurs during your cruise or whilst getting on or off the ship or whilst using any services provided or arranged by us except for any claims in relation to any valuable or important items (see section 2.2 above) or in relation to air travel, including the process of getting on or off the aircraft (see section 2.4 below). The value of the original FCC will now be added to the new FCC at 100% of its original value, plus 125% of any amount paid on the sailing Royal Caribbean cancelled because of the pandemic. Reservations that "Lift & Shift" after final payment date are subject to cancellation charges based on the original booking's cancelation policy. The maximum luggage allowance for guests boarding our ships is 90kg per guest, (with the exception of Celebrity Xpedition Class), however, airlines also impose their own baggage allowance, with which you must also comply, this is usually less than the cruise allowance. Gallery . Please tell us about any special needs you may have so we can advise you of the suitability of the selected holiday. Due to the utilization of GAP and TCs, the final payment may be submitted net of commission. If you or anybody travelling with you wishes to cancel either your/their holiday, you must contact us (if booking direct) or your travel agent and give notice in writing to ensure safe receipt of the cancellation. For the safety of our guests and crew, there are certain items that are not allowed on board. I remember it use to be 60, then 65, 70 and sometimes more. If you feel that any of the activities mentioned, which are not part of our contract, are vital to the enjoyment of your holiday, write to us immediately and we will tell you the latest known situation. Airlines, hotels, lodges, rental companies and our other suppliers have their own conditions, which will apply to your holiday, we strongly recommend that you refer to these. Please note that items left behind may be destroyed. click on person 1 to upload and write text for person 1 and then select person 2 for 2nd person messages. A cancellation can come for any reason on any booking made by January 31, 2022. Boarding times can vary by itinerary and by stateroom number, please check your e-docs. Celebrity Cruises Updates Final Payment Dates For Sailings Through Our own processes and procedures change in line with those policies. The exclusions and limitations of liability of Carrier set forth in the provisions of these Booking Conditions, as well as all rights, defenses and immunities set forth herein, shall also apply to and be for the benefit of certain designated third party beneficiaries which include the parent, subsidiary, affiliate, and successor companies and assigns of all the entities identified in this Section; the officers, directors, employees, agents, crew and pilots of all the entities identified in this Section, and any agents, independent contractors, and all concessionaires, physicians and medical personnel, retail shop personnel, health and beauty staff, fitness staff, shore excursion providers, tour operators, shipbuilders, manufacturers and designers of the Vessel or Transport, and/or installers of all component parts, launches, appurtenances, craft or facilities, whether provided at sea or on shore, belonging to the Vessel or any substituted ship or Transport, or owned or operated by its owners, operators, managers, agents, charterers, contractors, concessionaires or others; as well as owners and operators of all shoreside properties at which the Vessel or any substituted ship or the Transport may call. Further, where we do not exercise our right to cancel your booking in these circumstances, you agree to reimburse us for any fines, surcharges or other financial penalties we incur as a consequence of any failure by you to provide full and accurate details within the time-limits we specified to you. A letter can be legally affirmed or notarised by a practising solicitor, notary or commissioner for oaths for a fee. Please be advised that the minimum cancellation charge will always be the loss of deposit including any increased deposit amount arising from a build your own package. If you have a special request, please give details in writing to your travel agent or us (if booking directly) at the time of booking. It is a central source of information for Celebrity Cruises, which provides you with tools to market and sell cruises with ease and professionalism. You acknowledge, agree and understand that Celebrity Cruises or RCL Cruises Ltd is not responsible in any way for the actions, inaction, omissions, negligence, or willful or deliberate misconduct, of independent third parties, including, but not limited to, any independent third party suppliers of tenders, shore excursions and/or activities and you agree to assume and accept all risk of personal injury or death which may occur, and hereby waive the right to pursue a claim against Celebrity Cruises or RCL Cruises Ltd , its employees, directors, agents, contractors and third party operators for any personal injury or death in any way whatsoever arising from such activities. Celebrity Select Dining is subject to availability. You will receive a confirmation invoice from us confirming your arrangements and your protection under our Air Travel Organisers Licence numbered either 10486 or 10372. C. Cruise-Only Holidays plus other services arranged by your travel agent or tour operator. The health and safety of our guests is our number one priority. Celebrity's Future Cruise Credit (FCC) is credit that you can use for your next Celebrity cruise. If any surcharge is greater than 8% of the cost of your holiday (excluding any amendment charges) and we advise you in writing no later than 20 days prior to the start of your holiday, you will be entitled to choose one of options (a), (b) and (c) as set out in section 5.5 below. Cruise only guests who have made their own arrangements will need to contact their travel provider for assistance. If you have booked a cruise together with an international flight or regional flight transfer from us please also see section 3.4 above. For all changes that we consider to be minor changes (such as change of stateroom or name changes on an existing booking by way of example only), outside of 69 days from departure (such as change of stateroom or name changes on an existing booking), an amendment fee of 35 per guest per booking will be payable together with any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers. Celebrity Web-Site - Final Payment Date - Glitch? - Celebrity Cruises Other special diets such as kosher meals, gluten-free and lactose-free may be available upon advanced request. If an item is left onboard, whilst we will assist you in trying to recover the item, if we are unable to do so, then we cannot be held responsible and we will refer you to your travel insurance to make a claim for the item. The Athens Convention limits the maximum amount we as the carrier have to pay if found liable in the event of death or personal injury and for claims concerning luggage and valuables. Full details will be provided at the time of booking. In the event that there are any increased costs in making such changes e.g. Terms and Conditions - Celebrity Cruises The travel organisers own Booking Conditions will apply to your contract (with the exception of section 5.13 (c). Authorities as well as applicable national authorities in other countries where you are travelling in advance of the date of any flight booking. For more information, see https://www.state.gov/state-sponsors-of-terrorism. You must ensure that you are medically and physically fit for travel, and that such travelling will not endanger yourself or anyone else. Our Galapagos sailings have different deposit and payment terms, full details will be given at the time of booking. . This will also be the case where any property is damaged, delayed or lost whilst not on board or getting on or off the ship but using other services (apart from air travel) which form part of the holiday we have contractually agreed to provide. You must participate in and follow the processes we put in place, including health screening and testing, to prevent the spread of COVID-19 onboard. Guests who use wheelchairs must provide their own collapsible wheelchair and may find certain areas of the ship inaccessible. If your flight tickets have been issued, standard airline cancellation penalties will also apply. Occasionally we may also be forced to cancel a U.S. back to back cruise due to local legal restrictions preventing us from allowing you to travel on this basis but will endeavour to advise you promptly after making such a booking if this is necessary (see Frequently Asked Questions, What about Consecutive Cruises?). For ships originating in Europe, Asia, Australia and South America the minimum drinking age limit is eighteen (18). We booked an upcoming cruise over a year ago - on our invoice final payment is due July 25now Celebrity is telling me it is due in 2 days or it MAY be cancelled. Please note, the transfer fee is a non-refundable amount, which will be included in any cancellation charges as detailed in section 1.10 above. We shall notify you and seek your consent prior to confirming your booking of any variation in any published booking terms, including changes to your deposit or cost of travel. RCL Cruises Ltd will be fully responsible for the proper performance of the package as a whole. Escape to the Caribbean this winter to some of the world's most unforgettable tropical destinations. They do not form any part of your contract with us even where we suggest particular operators/centres and/ or assist you in booking such activities in any way, unless they are expressly booked as part of your package holiday. In this event, you will be required to pay any outstanding balance due (if any) directly to us (or any other travel agent nominated by us) in accordance with these booking conditions in order to receive your holiday. Emergency exit seats will therefore only ever be assigned at the discretion of the airline at check-in. A chart -style decod-ing algorithm with two basic operations- substituting and attaching-is designed for the. If 3 or more consecutive sailings are booked, then we will collect a deposit for each of the cruise segments. However English language will always be used onboard all of our ships for any onboard announcements, onboard programs and menus. You will usually have access to your cruise . Completing this information will significantly speed up the process for you and will avoid any possible delays and queues on the ship. If you have any questions about which Booking Conditions apply to your booking (or any related goods and services), please speak to your travel agent or your local Celebrity Cruises representative. For the purposes of Regulation (EU) 2016/679 of the European Parliament and of the council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), and any associated legislation, RCL Cruises Ltd is a Data Controller. Forbes Travel Guide Four-Star Rated ships: Celebrity Apex, Flora and Millennium. Posted December 31, 2018. We have additional measures and Supplementary Terms and Conditions in relation to COVID-19. . Any amendments to your flight or other arrangements will be subject to availability and will incur an administration charge of 35 per person along with any additional costs and charges incurred by us or imposed by the airline or other supplier. 4.6 SHORE EXCURSIONS AND RELATED ACTIVITIES. RCL Cruises Ltd. is a UK registered subsidiary company and UK sales and marketing agent of Royal Caribbean Cruises Ltd. and may also involve stops en route to your final destination which may involve you disembarking from the aircraft or changing aircraft and/or . For U.S. departing cruise and long haul destinations, hotel accommodation (room only basis unless otherwise stated) and transfers canbe added to bookings and at an additional cost. (IGTV), an Ecuador company, and that company will also be a party to your contract along with Celebrity Cruises Inc. ("NRDB") cancelled prior to final payment due date will receive a future cruise credit ("FCC") in the amount of the deposit minus a $100 per person . Please note: All guests must be checked-in and onboard the ship no later than 90 minutes prior to the published sailing time or they will not be permitted to sail. If these are found, they will be confiscated. Please note: The date of departure means the date the arrangements you have booked with us . When is final payment dueexactly? - Celebrity Cruises - Cruise Standard Fly/Cruise, Build Your Own Package (incorporating flights), Celebrity Cruise & Stay Package Holidays. NOTE: The only exception to this policy are curling irons and hair straighteners. Pfeil On the one hand, Emin Alper burning days is a low-key but revealing account of the resurgence of . Please refer to the terms and conditions of your debit or credit card for details. We reserve the right to make a fuel surcharge when making a booking, to reflect the cost of fuel or other power sources. Connecting UK domestic flights are also available from a selection of regional airports. . If we have to make a significant change or cancel, we will tell you as soon as possible. For European holidays you need a European Health Insurance Card (EHIC) to receive healthcare that becomes necessary during your visit to an EEA country or Switzerland free or at a reduced cost If you have an EHIC card, it will enable you to receive medical assistance in an EU country but is not an alternative to adequate travel insurance which we strongly recommend you obtain as soon as you make a booking. Depending on the reason for cancellation, you may be able to reclaim these cancellation charges (less any applicable excess) under the terms of your insurance policy. About a week and a half later we received an email saying if our balance was not cleared our cruise could be cancelled. You must pay the applicable price of any such holiday. 2022 RCL Cruises Ltd trading as Celebrity Cruises All Rights Reserved. Please note that any payment you make to us using a debit or credit card will be settled via a bank in the U.S., and therefore your card issuer may choose to apply a foreign settlement fee. In all cases, you must take account of payments received from any airline and/or other supplier in connection with your claim. Alternatively, where you have specifically booked online, you may choose to take advantage of the EU Online Dispute Resolution Service, full details of which are available at http://ec.europa.eu/odr. If you book an Celebrity Cruises cruise-only holiday in conjunction with other services (such as flights, on-shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book and not provided by us, your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not with us. Where applicable, and where we are in a position to notify you, this information will be shown on your Confirmation Invoice. Please note that whilst we are able to take requests for specific dietary requirements and take note of food intolerances, this is confined to the Main Dining Room on each ship. Celebrity Cruises will not be responsible for any costs, expenses or losses suffered as a result either by the minor affected, the person(s) paying for their cruise (if not the minor him/herself), or any persons travelling with the minor who decide not to continue with the holiday as a result of the failure to produce a letter of authorisation as set out above. Final payment of the balance must be received at Royal Caribbean's offices at least 75 days prior to the sailing date for 1 - 4 night cruise vacations and 90 days prior to the sailing date for 5-night or longer cruise vacations. In addition, regardless of any wording used by us on our website, in any of our brochures or elsewhere, we only promise to use reasonable skill and care as set out above and we do not have any greater or different liability to you. I just talked to a Captain's Club rep. Please ensure you obtain a copy of these from your travel organiser before or at the time of booking. Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price. Applicable regulatory age restrictions apply while the ship is in port and until the vessel enters International waters. Any liability, including environmental damage from drone usage is the guests responsibility. If so, these will be confirmed to you at a later date. For cruise only sailings of 5 nights or less the deposit is reduced to 75 per person (or full payment if booking within 69 days of departure.) However, the exact location of the stateroom on the ship will be allocated by us (at our discretion) and at any time up until checking in at the Port. We may also need to collect other personal details such as your nationality, citizenship, gender and passport details in addition to the details mentioned above. Call us at 800-288-6006 if you need help finding the perfect cruise. For flight inclusive bookings, all monies paid to such authorised agents for your holiday with us will be held on our behalf until they are paid to us or refunded to you. Key rights under Directive (EU) 2015/2302 shall be available for your review at, https://www.celebritycruises.com/gb/eu-package-notice/key-rights, GUEST HEALTH SAFETY AND CONDUCT POLICY, AND OTHER POLICIES, It shall be a condition of boarding and remaining on-board any of our ships that all guests throughout their stay comply with our Guest Health Safety and Conduct Policy (Guest Conduct Policy). You are required to follow all directions given to you by the staff on the tenders. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. These fees are detailed in section 1.11. 5.7 What is your liability towards guests? Until that point, your monies are not protected by our ABTA membership or any other arrangement. If you book within 69 days of departure, you must pay the total holiday cost at the time of booking. Any assistance or requirements that you have relating to accommodation, seating or services including medical assistance or a requirement to bring medical equipment must be advised to us, where known at time of booking. When we talk about circumstances which are outside our control, we mean any event which we or the supplier of the service in question could not have predicted or avoided even after taking all reasonable care. When you book a Celebrity Cruises cruise-only holiday via one of our authorised travel agents, all monies you pay for that booking will be held by the travel agent on your behalf until we issue our confirmation invoice. No action is required on the part of guests or travel agents, and no cancellations will occur until the new final payment date. Any claims covered under The Athens Convention must be made within the time limits set out in The Athens Convention. For guests making bookings onboard any of our ships, different deposit policies may apply. While every effort is made to ensure the accuracy of both our brochure and our website content, regrettably errors do occasionally occur from time to time, and information contained in our brochures may have changed since printing. VisaCentral are pleased to offer discounts to Celebrity Cruises guests when booking online through the above web link. In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you.) When consumed in any shipboard restaurant, bar or dining venue, a corkage fee of $15 applies per bottle. 1.11 Can I make changes to my booking after it has been confirmed? The fact a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight. Passengers should note that suppliers may not allow name changes and that the booking may need to be cancelled and rebooked. Fake Celebrity Instagram MessagesInstagram. - enua.caritaselda.es That apparently came out in September of 2021. From time to time we may have various common interest groups onboard attending for example conventions, conferences, seminars, training courses, competitions, tournaments or specialty holidays such as cookery and dancing courses. Where there is a price error, we will advise you and give you the opportunity to either pay the correct price or cancel your booking. Please contact us at 1-866-277-8452 to make changes to your cruise vacation.*. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). Special sailings require final payment 90 to 105 days in advance of your scheduled sail date. You have 14 days from the issue date printed on the surcharge invoice to tell us if you want to choose option (b) or (c) as set out in section 5.5 below failing which we shall deem you to have accepted the change and will invoice you accordingly for such additional costs and indicate the time period to make such additional payment. Royal Caribbean Cruises Ltd. do accept all major credit cards. We reserve the right to vary minimum age limits without notice where local laws require or where we deem it desirable or necessary. Unless specifically agreed by us in writing at the time of booking, we cannot accept any booking that is conditional on a special request being satisfied. In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any insurance companies. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. So that we may assist as much as possible, you must tell us about the problem as soon as possible. You can redeem any FCC by calling us! After you have placed a deposit to secure your reservation, you will be asked to pay the remaining balance of your fare at the final payment due date. There may be a requirement to carry out maintenance/building works on your cruise/hotel. Any increased non-refundable deposit payment required will be advised to you at the time of booking. Regrettably, no. Prices may change at any time, please either contact your travel agent or your Personal Cruise Specialist directly. In all cases, you must give credit for payments received from any airline and/or other supplier in connection with your claim. Alternatively and to stay up to date on the latest visa requirements, please go to: https://www.gov.uk/travel-abroad Please note: that the above visa advice is for UK passport holders only. Please note that any request of this nature should be advised at the time of booking and confirmed in writing at least 45 days prior to your sail date. The limit of our liability for death and personal injury for non - shipping incidents is limited to 400,000 SDRs (approximately 379,000). Such companies, organisations and third parties may be outside the European Union, Norway, Iceland or Liechtenstein if your holiday is to take place or to involve suppliers outside these countries. Our procedures may change, and we will inform you of any changes at the time of booking or as soon as possible thereafter. We promise to respond in most cases to your request within a month of receiving your written request and in some cases may be permitted to charge a fee. This includes any disappointment, distress, inconvenience or effect on any other arrangements. force majeure as defined in section 5.10. It is your responsibility to make sure that the insurance you purchase is suitable and adequate for your particular needs and to purchase additional or alternative insurance if required. dtsc org chart. Careers. Enterprise. Xfl 2022 teams. malaysia phone If you wish to travel on a particular carrier, flight routing, if your departure and/or arrival date differ from the standard flight inclusive package, a Custom air fee of 20 per person may be payable along with any additional costs and charges incurred by us or imposed by the airlines. How far out if final payment due? Where the works are likely to seriously impair your holiday, we will notify you as soon as possible. Payment and Reservation Information - Cruises.com We make every effort to ensure the content contained in our brochures and on our website is accurate. . All guests should ensure they have appropriate personal travel and medical insurance before departure. So, I'm checking out the board yesterday and stumble across a thread about room upgrades. In certain limited circumstances, we are entitled to refuse your request. Royal Caribbean pushes back final payment for April and May 2022 cruises The potential dangers and risks associated with these activities may include but are not limited to difficult and dangerous terrain, physical exertion for long periods, extremes of weather including sudden and unexpected changes and evacuation difficulties in the event of injury. Please note if you are sailing on a transatlantic cruise and you have booked a fly cruise package, that your luggage allowance will be limited to the lower allowance, specified by the airline. If you cancel because your preferred seating is not available (whether or not this was confirmed at the time of booking), our normal cancellation charges will apply.